Privacy Policy
This page is maintained by GlobalSpeak Tutoring to explain how we handle personal information.
1. Introduction
GlobalSpeak Tutoring ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal data of our students, parents, educators, and website visitors.
This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our online educational services.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Parent/Client Information
- Full name
- Email address
- Phone number / messaging contact
- Billing information
- Country of residence
2.2 Student Information
- Student name
- Age
- Learning level and progress data
- Class recordings (if applicable and with consent)
- Performance reports and teacher feedback
2.3 Technical Information
- Device information
- Internet connection details
- Platform usage data (e.g., Zoom or learning systems)
3. How We Use Your Information
- To provide and manage educational services
- To schedule and conduct classes
- To monitor student progress
- To generate progress reports
- To communicate with parents or clients
- To process payments and billing
- To improve teaching quality and operations
- To ensure platform security and prevent misuse
4. Children's Privacy
GlobalSpeak Tutoring provides services to minors under parental supervision.
We only collect and process student data with the consent of a parent or legal guardian.
We do not knowingly collect personal data directly from children without parental involvement.
5. Data Sharing and Disclosure
We do NOT sell personal data.
We may share personal information only in the following limited cases:
- With assigned educators for teaching purposes
- With service providers (e.g., payment processors, communication tools)
- When required by law or government authorities
- To enforce our legal agreements or protect our rights
All third parties are required to handle data securely and confidentially.
6. Data Storage and Security
We take reasonable technical and organizational measures to protect personal data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no online system is completely secure, and we cannot guarantee absolute security.
7. Session Recordings
- Class recordings may be made for quality assurance and training purposes
- Recordings will only be made with proper notice or consent where required
- Recordings are used strictly for internal educational improvement
8. Data Retention
We retain personal data only for as long as necessary to:
- Provide educational services
- Maintain student progress records
- Comply with legal obligations
- Resolve disputes
After this period, data may be securely deleted or anonymized.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for certain uses of data
Requests may be submitted through our official contact channels.
10. International Data Transfers
As GlobalSpeak Tutoring serves international clients, your information may be processed or stored in countries outside your residence, including the Philippines.
We take reasonable steps to ensure your data is protected in accordance with applicable privacy standards.
11. Third-Party Services
We may use third-party tools and platforms such as:
- Video conferencing platforms (Zoom, Google Meet, etc.)
- Payment processors
- Communication tools (email, messaging apps)
These services operate under their own privacy policies.
12. Policy Updates
We may update this Privacy Policy from time to time.
Any material changes will be communicated through official channels.
Continued use of our services after updates constitutes acceptance of the revised policy.
13. Contact Information
For privacy-related questions or requests:
GlobalSpeak Tutoring Support Team
Email: hello@globalspeakpro.com
WhatsApp: +63 997 966 5461 / +63 927 681 9423
Business Hours: Monday–Friday 8:00 AM – 22:00 PM Philippines Time (PHT)